Massage Therapy Pre-Session Interaction During COVID

Pre-Session Protocols Checklist

More than ever, protecting yourself and your clients starts before they arrive for an appointment. Add information to your health intake forms, review your pre-screening call process, and put a hold on accepting walk-in clients.

Health-Intake Updates

  • Include COVID-19-related questions on your Health Intake form:
    • Have you had a fever in the last 24 hours of 100°F or above?
    • Do you now, or have you recently had, any respiratory or flu symptoms, sore throat, or shortness of breath?
    • Have you been in contact with anyone in the last 14 days who has been diagnosed with COVID-19 or has coronavirus-type symptoms?
  • Include informed client consent language about the risk of infection on your Health Intake form.
    • Sample language: I understand that, because massage therapy work involves maintained touch and close physical proximity over an extended period of time, there may be an elevated risk of disease transmission, including COVID-19. By signing this form, I acknowledge that I am aware of the risks involved and give consent to receive massage and bodywork from this practitioner.
  • Consider an online health intake process. Have clients fill out their forms and return them to you before the appointment; use the pre-screening call to remind the client if forms have not been returned.

Prescreening Call

Questions to ask a client in your day-before reminder/screening call:

  • Have you had a fever in the last 24 hours of 100°F or above?
  • Do you now, or have you recently had, any respiratory or flu symptoms, sore throat, or shortness of breath?
  • Have you been in contact with anyone in the last 14 days who has been diagnosed with COVID-19 or has coronavirus-type symptoms?
  • If yes on any, reschedule without penalty.
  • Explain your revised Cancellation Policy and that there is no penalty if they wake up with cold or flu symptoms and need to cancel on day of, but to still notify you as soon as possible.
  • Take a minute to explain any new protocols as necessary, including the client’s wearing of masks as they arrive for their appointments. Does the client have a mask they can wear? Let them know you can provide a mask and describe to them how you want them to use it during their visit: have the mask on when entering the premises; together, you will evaluate their breathing comfort during the prone positioning portion of their massage session. The mask protocol is consistent with the CDC’s recommendation to the general public advising them to wear a cloth face covering whenever they must leave their home.

News

Increasing Education Hours: A Trend on the Rise

Due to a revised federal rule change, states with minimum-hour education requirements lower than 600 are considering increasing their massage therapy program length. Find out which states have already introduced bills that would raise education hours, which massage boards have proposed and made final rule changes, and why this is becoming a national trend.

Blog

ABMP CE Summit: Headaches

 Headaches.

Join us online Tuesday, April 30, 2024, for the ABMP CE Summit: Headaches, which take learners on a journey from understanding headaches to working with clients with headache pain using multiple modalities and techniques.

New CE Course: Stretching the Hip

Dr. Joe Muscolino displays a massage therapy technique.

The new ABMP CE course, “Stretching the Hip,” is available in the ABMP Education Center to view and earn 1.5 CE hours.

Benefits

Podcast: Cancer, Clots, and COVID—A Complicated Client

A client was recently treated for colon cancer—and it didn’t go well. She had surgical complications, a bout of sepsis, and more. Is massage therapy safe? We discuss on this episode of “I Have a Client Who . . .” Pathology Conversations with Ruth Werner.

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