Advice from the Pros #9: Allissa Haines

Our Advice from the Pros series of blog posts will highlight one of the leaders in the massage and bodywork field once a week. Allissa Haines is our featured expert this week.

Allissa Haines owns a thriving massage practice and wellness center in Plainville, Massachusetts. She creates business and marketing resources for other massage therapists at www.massagebusinessblueprint.com and is known for being ridiculously in love with massage, scotch, and cupcakes.

My most effective client retention strategy is …

Allissa Haines: Asking, after working on the primary issue, "Is there anything I missed here or any spot you want me to go back to?” This ensures the client feels heard and gets the massage they sought.

The customer service experience that taught me the most about how to treat my own clients is ...

Allissa Haines: Every terrible massage I’ve ever had. Especially the one where the therapist ignored my neck, after I specifically asked for work on my neck.

The technology tool that has benefited my practice the most is …

Allissa Haines: Online scheduling. It’s reduced my workload, cut down on no-shows and cancellations, and helped me maintain control and boundaries with my schedule. 

My marketing advice for therapists is …

Allissa Haines: Learn it. Plan it. Do it. Accept that there is a learning curve and make the effort to learn all about marketing. Plan an approach, write out the steps, and then actually do those things. 

This blog was created from Massage & Bodywork’s July/August 2017 Business Side column "Advice from the Pros.

Category: 

News

Minnesota Delays Action on Massage and Asian Bodywork Therapy Licensure

The Minnesota legislature will not adopt massage and Asian bodywork therapy licensure in 2023. ABMP members are an essential part of ensuring that the Minnesota legislature prioritizes licensure next year. Contact your state representative and senator today to let them know massage and Asian bodywork therapy licensure deserves attention in 2024.

Texas Proposes New Massage Therapy, Barber, Cosmetology Rules

The Texas Department of Licensing and Regulation proposed rules that affect massage therapy. The rules are necessary to align the dishonored payment processing fee with statutory requirements, add additional rules regarding complaints, and revise the processes and procedures for contested cases. Submit comments in support, or opposition to, the proposed rules before April 3, 2023.

Blog

Eight Reasons Why I Love Being a Massage Therapist

Love Being a Massage Therapist

Taking inspiration from a recent ABMP Facebook thread on the subject, freelance writer and LMT Cindy Williams put together a list of her top eight things she loves about being a massage therapist.

Benefits

Podcast: Push and Pull: The Brain-Body Connection

In this episode of The ABMP Podcast, Kristin and Darren are joined by Allison Denney to discuss why interoception and homeostasis are so important for massage therapists, and the benefits of using techniques that use opposing forces and directions during your sessions.

Podcast: Sound Healing with Ben Brown

In this episode of The ABMP Podcast, Kristin and Darren speak with Ben Brown, founder of HND + TMPL Massage Therapy, about how sound affects the body, mind, and spirit.

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