Advice from the Pros #9: Allissa Haines

Our Advice from the Pros series of blog posts will highlight one of the leaders in the massage and bodywork field once a week. Allissa Haines is our featured expert this week.

Allissa Haines owns a thriving massage practice and wellness center in Plainville, Massachusetts. She creates business and marketing resources for other massage therapists at www.massagebusinessblueprint.com and is known for being ridiculously in love with massage, scotch, and cupcakes.

My most effective client retention strategy is …

Allissa Haines: Asking, after working on the primary issue, "Is there anything I missed here or any spot you want me to go back to?” This ensures the client feels heard and gets the massage they sought.

The customer service experience that taught me the most about how to treat my own clients is ...

Allissa Haines: Every terrible massage I’ve ever had. Especially the one where the therapist ignored my neck, after I specifically asked for work on my neck.

The technology tool that has benefited my practice the most is …

Allissa Haines: Online scheduling. It’s reduced my workload, cut down on no-shows and cancellations, and helped me maintain control and boundaries with my schedule. 

My marketing advice for therapists is …

Allissa Haines: Learn it. Plan it. Do it. Accept that there is a learning curve and make the effort to learn all about marketing. Plan an approach, write out the steps, and then actually do those things. 

This blog was created from Massage & Bodywork’s July/August 2017 Business Side column "Advice from the Pros.

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Read the May / June 2022 Issue of Massage & Bodywork Magazine

The May/June 2022 issue of ABMP's Massage & Bodywork magazine is available at www.massageandbodyworkdigital.com. ABMP members get a print subscription as part of membership, and the digital edition is available online and free to the profession.

In this issue, we explore pelvic tilt and spinal compensation, improving bodywork through breath, and how listening to your clients is a superpower. We also discuss SI joint dysfunction, overuse injuries, and much more!⁠

Cupping Canada Inc. and Mobile Massage Mastery GIVEAWAY: Value over $2,022!

Cupping Canada Inc. and Mobile Massage Mastery GIVEAWAY—value over $2,022!

3 lucky participants will win shared prizes:

• 16 CE live online Evidence Informed Clinical Cupping course from Cupping Canada & Cupping USA (NCBTMB approved & Canadian approvals) - valued at $405 CAD

• Online course starter kit, tie dye silicone drinking glass & silicone straw kit from Cupping Canada and Cupping USA - valued at $120 CAD

2022 ABMP CE Summit Course: Updating our Hands-On Approach

Learn about the properties of fascia and hands-on techniques for working with fascia in the leg. Join Til Luchau and Whitney Lowe for this engaging course that explores the composition and roles of fascia and collagen and demonstrates several myofascial hands-on techniques focused on the fascia in the leg and the sartorius, gracilis, semitendinosus, and pes anserinus muscles.

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