Troubleshooting Login Problems

What's My "Member Email"?

Your member email is the primary email address we have for you and where we send correspondence. If at any point you'd like to update your email address on file, simply log in with the existing address on file, clicking "Update My Contact Information," and provide your new email address. Going forward, this will be the email used to log in.

Forgot Your Password?

Your password is case sensitive, meaning you do need to use appropriate capitalization, i.e. Smith or Smith-Jones. For security purposes, we encourage members to update their password upon logging by clicking the "Manage My Account" link in the left sidebar. If you've updated your password and have forgotten it, submit your information via the "Forgot Your Password" form, and you will be sent a link to reset it..

Membership Expired?

No problem. Your account is still valid, even if your membership has lapsed. Simply use the email address you have/had on file with us, along with your default password (last name). If you're still unable to log in—even after trying your various email addresses—give us a call at 800-458-2267 and we'll get you set up.

Still Can't Login?

  • Check your email address. Be sure you're using the correct email address. Remember, it's the address we have on file for you—maybe even an old one you don't use anymore.
  • No email address on file? Perhaps we don't have an email address on file for you? Please contact us at expectmore@abmp.com, or call 800-458-2267, and we will be happy to update the information and enable you to log in.

Otherwise, consider the following:

Check Your Cookie (Privacy) Setting

A "cookie" is a bit of information a website writes to your computer so the site recognizes you when you return or log in. ABMP online properties only use cookies to track session information. No personal information is stored. If your computer setting doesn't allow cookies, then the website can't recognize your login. To check your cookie setting in Internet Explorer:

  • Select "Tools" from your menu bar
  • Click "Internet Options"
  • Select the "Privacy" tab
  • Set your privacy setting at medium

Check Your Security Settings

Your security setting manages safe Internet browsing. If you're unable to login to the ABMP Members section, it may be because your security setting is too high. To check your security settings in Internet Explorer:

  • Select "Tools" from your menu bar
  • Click "Internet Options"
  • Select the "Security" tab
  • Set your security setting at medium

Still Having Issues?

Contact ABMP at 800-458-2267, 7:30 a.m.-5 p.m. MT, Monday-Friday. Or email expectmore@abmp.com.

News

FSMTB Clarifies Texas MBLEx Results Misinformation

The Federation of State Massage Therapy Boards informed ABMP that the Texas Department of Licensing and Regulation released incorrect information in January regarding exam results. Learn more in our web post.

URGENT: License Mobility Losing Support in Georgia

House Bill 839 (HB 839) would implement the Interstate Massage Compact, simplifying interstate massage therapy practice and regulation with the goal of reducing unnecessary burdens related to licensure by endorsement or reciprocity. ABMP is in favor of HB 839. We need your help to reduce long processing times and ensure safe, competent, and reliable massage therapy services to the public before HB 839 is tabled.

Blog

ABMP CE Summit: Headaches

 Headaches.

Join us online Tuesday, April 30, 2024, for the ABMP CE Summit: Headaches, which take learners on a journey from understanding headaches to working with clients with headache pain using multiple modalities and techniques.

New CE Course: Stretching the Hip

Dr. Joe Muscolino displays a massage therapy technique.

The new ABMP CE course, “Stretching the Hip,” is available in the ABMP Education Center to view and earn 1.5 CE hours.

Benefits

Please note: We have recently updated our Privacy Policy and Terms of Use. Learn more...