3 Keys to Successfully Rebook Clients
To achieve repeat bookings, practitioners must (1) understand client goals, (2) deliver value for clients, and (3) design effective treatment plans.
Irene Diamond
Irene Diamond consults globally on client recruitment, retention, and reactivation. She developed Active Modulation Therapy—The Diamond Method, and is a Massage Therapy Hall of Fame inductee. Diamond provides continuing education and is the author of Design Your Dream Practice.