The Art of Listening to What Isn’t Said
Sometimes, it’s not about the context of a conversation with a client but about how you ask the questions when speaking and listening to clients.
Cal Cates
Cal Cates is an educator, writer, and speaker on topics ranging from massage therapy in the hospital setting to end-of-life care and massage therapy policy and regulation. A founding director of the Society for Oncology Massage from 2007-2014 and current executive director and founder of Healwell, Cates works within and beyond the massage therapy community to elevate the level of practice and integration of massage overall and in health care specifically. Cates also is the co-creator of the podcasts Massage Therapy Without Borders and Interdisciplinary.
ARTICLES BY THIS AUTHOR
-
-
Let’s Stop Hunting for “Emotional Release”
When we use the term emotional release, we create an agenda where none should exist.
-
Beyond the Referral
What does acting and staying within your scope of practice look like, and when is a referral more appropriate?
-
Undertreatment Is Its Own Harm
Simply going through the motions with a client rather than providing what they really need and deserve isn't fair to them and isn't effective.
-
Critical Thinking as Consumers of Continuing Education
There are major differences between certifications, educational certificates, and CE certificates. It's important to assess which is best for you.
-
Massage Therapy is Unique in Addressing "Total Pain"
The holistic importance of massage therapy needs to be recognized as a key to relieving a client's pain.