3 Keys to Successfully Rebook Clients
To achieve repeat bookings, practitioners must (1) understand client goals, (2) deliver value for clients, and (3) design effective treatment plans.
Irene Diamond
Irene Diamond consults globally on client recruitment, retention, and reactivation. She developed Active Modulation Therapy—The Diamond Method, and is a Massage Therapy Hall of Fame inductee. Diamond provides continuing education and is the author of Design Your Dream Practice.
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Diversify Your Practice
Having had your practice closed for months due to COVID-19, you can see how critically important it is to be prepared for any disaster through additional income diversification, as well as alternative ways to deliver your therapy services.