Online Practice Software Solutions

By Brandon Twyford
[Tips for Today]

The following software solutions each include online scheduling and automatic confirmation and appointment reminders. In addition to these tools, each product offers a range of extra features. Log in to and click on “Discounts for Members” for great deals on all of these products and more!

Bodywork Buddy
Founded by a massage therapist and business owner to meet the needs she found in her own practice, Bodywork Buddy is a complete online solution for therapists on the go. It’s optimized for mobile use and works seamlessly across all devices, making it easy for therapists to manage their practices from anywhere, on any device.
• Offers SOAP notes.
• Optimized scheduling to eliminate gaps in your day.
• Extensive reporting features, including tracking for income, expenses, gift certificates, and packages.
• Custom micro site included.
• Flat rate; no hidden fees or setup costs; free 15-day trial.

Full Slate
Full Slate scheduling software works in the background to keep track of client information, appointment history, and email communications with easy-to-use customer relationship management features.  
• As part of Intuit, Full Slate features advanced integration with Quickbooks Online to help you stay organized in all aspects of running your business, and its Checkout feature allows you to take and record payments, add tips, apply sales tax, and email or print receipts.
• Email marketing that lets you automatically send a personalized thank-you note after each appointment, birthday greetings, and reminders for clients to book their next appointments.
• Calendar synchronization with Google Calendar, iCal, and other popular calendar systems.  

Genbook is a convenient and versatile online scheduling solution for small service-based businesses. A straightforward and intuitive scheduling process makes it simple for customers to book appointments, and a dedicated and knowledgeable customer care team provides excellent support to help with any issues, large or small.  
• Genbook Manager app for iPhone and Android lets you connect with clients, view and manage schedules, and manage reviews.
• YourOffers feature lets you create, run, and book deals and specials from within your Genbook account.
• Versatile BookNow and Read my Reviews buttons and links, with web, email, and social media sharing integration.  

MassageBook helps streamline your bodywork practice to get it running smoothly, attract more new clients, and get your existing clients coming back regularly. MassageBook combines all the tasks required to run a successful practice—email campaigns, gift certificates, payments, scheduling, and SOAP notes—into one simple solution.  
•    ABMP members get an enhanced free account.
•    Easy to use, HIPAA-compliant SOAP notes and intake forms that are tied to each client’s appointment records.
•    Email marketing, Facebook integration, and SEO features help you build your web presence.
•    Credit card processing: MassageBook’s 2.75 percent per swipe processing fee matches the industry leader, Square, but does one better with seamless integration with your business’s billing and accounting information.  

Mindbody is the largest global provider of business management software for the wellness industry. Mindbody’s easy-to-use practice management software helps you organize everyday tasks while saving time and boosting revenue.
•    Point-of-sale feature allows you to collect payment for products, memberships, and packages, as well as services, all at once.
•    Unique profiles for every client, where you can store birth dates, contact information, payment and session histories, photos, and more.
•    Marketing tools let you target new clients with discounts, gift cards, loyalty programs, and promotions.
•    Get training on setting up your account, as well as unlimited technical support. 
SOAP Vault
Let’s face it: no one loves taking SOAP notes. But proper documentation protects therapists, increases professionalism, and helps ensure excellent continuity of care for clients. SOAP Vault makes it fast and easy to document and store detailed session notes through its web-based charting program, taking away some of the headache from this normally tedious aspect of running a practice.  
•    Interactive charting allows you to tag anatomical diagrams that are then automatically formatted into the SOAP structure.
• Save time by copying content from any previously finalized notes when a client’s symptoms and treatments have not changed from one session to the next.
• Email intake forms ahead of time so clients can complete them before the session begins.
• Schedule appointments or enable online booking for your clients.
• Financial reporting gives you detailed access to clients’ appointments and payment history.
• Enhanced security systems, including around-the-clock on-site professional security teams, keep your practice’s data safe and secure.

Want a Custom App for Your Practice?
Cell Charge (, a full-suite provider of merchant services, now provides custom-built apps for therapists to engage clients directly on their smartphones. Think of your custom app as “the ultimate digital business card,” says Cell Charge President Dave Garboski.
+ Built-in customer engagement features such as loyalty programs, promotions,
and QR code generators.
+ Fill gaps in your schedule by sending push notifications to clients about special promotions or last-minute cancellations.
+ Seamless integration with Cell Charge’s merchant services, including credit card processing and online payment processing.
+ Full app integration with the most popular social networks, including Facebook, Twitter, and Instagram.

Brandon Twyford is assistant editor at Associated Bodywork & Massage Professionals. Contact him at