Video Course: Who Cares About Client Education?

Angela Palmier

Who cares about client education? Your clients do! But only if logically and emotionally delivered in a way that connects with them. Every day you educate your clients: in the effects and benefits of massage, about their own bodies, in self-care techniques, and about general health and wellness. But is your message sinking in? Do you find yourself saying, “If only this client would ..."? In this presentation, you’ll discover what works and doesn’t work in client education. You’ll learn that client education is as important as any hands-on skill and how getting it right not only improves client outcomes and client satisfaction, but makes all the difference between a surviving practice and a thriving one.

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Angela Palmier
Angela Palmier is an internationally recognized educator, speaker, and consultant in the massage therapy profession. She is dedicated to understanding people, the issues that they face professionally, and the solutions they need to ensure success. Palmier focuses on leadership development and generational impact on learning and communication. She provides her audience with relevant solutions for today, and the tools needed to develop and maintain relevancy for tomorrow.
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