Video Course: Clients Fall! Real Life Tales from Your Reception Area, Treatment Room, Restroom, and Massage Table

Cindy Williams

People don’t file insurance liability claims against massage therapists and bodyworkers, right? Wrong!  Associated Bodywork & Massage Professionals (ABMP) staff members regularly answer questions about claims. In some cases, therapists were negligent or made choices that put clients at risk. In others, they were the possible victims of the sue-happy age we live in. Join us to review examples of real (and sometimes shocking) claims. Learn how to use these cautionary tales to safeguard your practice and take steps to prevent unnecessary claims.

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Cindy Williams

Cindy Williams has been immersed in the massage and bodywork profession since 2000 as a practitioner, school administrator, instructor, curriculum developer, and mentor. She has experienced the challenge and triumph of creatively motivating artful students to embrace science and structure. Her administrative experience allows her to understand the needs of school owners, directors, and instructors. She is a freelance content writer and educational consultant, in addition to maintaining a part-time massage and bodywork practice. Contact her at

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