Webinar: Client Retention Strategies That Work
Want to fill your schedule with repeat clients? Join Kristin to discover how to create an exceptional client retention plan for your practice. We’ll cover all aspects of retention from strategies to increase your immediate rebooking rate to ongoing marketing campaigns for current clients. This step-by-step guide will give you the tools you need to keep clients coming back!
This webinar is 75 minutes in length (1 CE hour).
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Kristin Coverly, LMT is a massage therapist, national educator, and former instructor and school administrator with degrees in marketing and public relations. As the director of professional education at ABMP, she creates resources and education to support massage and bodywork professionals, has led ABMP BizFit Live: Successful Practice Workshops across the country, and wrote the Business Side column in Massage & Bodywork magazine. By creatively blending her backgrounds in business, education, and massage she helps therapists develop unique strategies to successfully market and manage their practices. Contact her at firstname.lastname@example.org.