Video Course: Career Opportunities in The Spa Industry

Jaime Huffman

Achieving the ability to meet therapeutic goals and provide client satisfaction can bring success, but a therapist’s career path does not have to end there. Participants in this session will have an opportunity to re-examine their role in light of the expanding spa industry. Topics include: requirements, expectations, and career paths for massage therapists in a spa setting. Key insights will be shared by a massage therapist with over 20 years of experience who runs a world-class resort spa (#5 in North America, #13 in the world) employing 50-plus massage therapists.

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Jaime Huffman
With over 20 years of leadership experience in hospitality, education, and health care, Jaime Huffman is the executive spa director and member of the senior operations team at The Grove Park Inn Resort and Spa in Asheville, North Caorlina. Since joining the resort in January 2001 to assist in opening the million, 43,000-square-foot subterranean spa, Huffman has led her staff to achieve a top resort spa ranking of no. 5 in the US and no. 13 in the world. Huffman owned and operated her own consulting business and has worked as an educator, manager, supervisor, and therapist. Huffman serves on the Executive Committee of the International Spa Association (ISPA) and the North Carolina Board of Massage and Bodywork. She has become a sought-after advisor, teacher, writer, and speaker in the hospitality industry. Learn more at
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