Troubleshooting Login Problems

Forgot Your ID#?
Your ID# refers to your six-digit ABMP member identification number--located on your membership card.

Forgot Your Password?
Submit your information via the "Forgot Your Password" form, and it will be e-mailed to you.

Still Can’t Login?
If you have typed in your six-digit member ID number as your username and your password (exactly as it was e-mailed to you) but are still having trouble logging in, check the following:

Check Your Cookie (Privacy) Setting
A "cookie" is a bit of information a website writes to your computer so the site recognizes you when you return or log in. ABMP online properties only use cookies to track session information. No personal information is stored. If your computer setting doesn't allow cookies, then the website can’t recognize your login. To check your cookie setting in Internet Explorer:

• Select "Tools" from your menu bar
• Click "Internet Options"
• Select the "Privacy" tab
• Set your privacy setting at medium

• Select "Tools" from your menu bar
• Click "Internet Options"
• Select the "Security" tab
• Set your security setting at medium